Privacy Policy

Last Updated: April 2, 2025

Welcome to Star Tilde Audio LLC ("Star Tilde Audio", "we", "us", or "our"). At Star Tilde Audio, we value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect, use, maintain, and disclose information collected from users of our website and audio software products.

Information We Collect

Personal Information: When you create an account with Star Tilde Audio, we collect certain identifying information, specifically your name and email address. This information enables us to authenticate your identity and provide you with access to our services, products, and support resources.

Payment Information: All financial transactions on our platform are securely processed through our payment processor, Stripe. Star Tilde Audio does not store, process, or maintain access to your credit card information, financial details, or mailing address. This information remains solely with our PCI-compliant payment processor.

How We Use Your Information

We utilize the information we collect for the following purposes:

• To deliver, maintain, enhance, and improve our audio software products and services
• To facilitate communication with you, including responding to technical inquiries, support requests, and product updates
• To implement security measures that protect our systems, users, and company resources
• To analyze usage patterns to improve user experience and product functionality

Sharing Of Your Information

Service Providers: We engage trusted third-party service providers, specifically Stripe and Supabase, to perform essential functions required to deliver our services. We share information with these providers only to the extent necessary for the operation of our platform.

Data Protection: Star Tilde Audio maintains a strict policy against selling, renting, or otherwise commercializing your personal information to third parties for marketing or other purposes.

Data Storage and Security

Your information is securely stored in a centralized database managed by Supabase, with servers located in the United States. While we implement industry-standard security protocols and reasonable technical safeguards to protect your personal information, we acknowledge that no electronic transmission or storage system can guarantee absolute security.

Your Rights

Account Management: You retain the right to access, review, update, or delete your personal account information at any time, including your email address, name, and username.

License Management: Through your account dashboard, you can view your purchased software products, download installation files, and access your license keys.

Account Modifications: The account management interface allows you to update your profile information and reset your password.

Account Termination: Should you wish to completely delete your account and associated data, please submit a request to support@startildeaudio.com.

Changes to This Policy

Star Tilde Audio reserves the right to modify this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of material changes by posting the revised policy on our website, with an updated "Last Updated" date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team at support@startildeaudio.com.